100% Satisfaction Guarantee
Berkey Products is proud to offer a 100% satisfaction guarantee for 45 days from the purchase date. If you are not 100% completely satisfied with your purchase from Berkey Products, call Berkey Products for a return authorization number. You must ship us the item in the original box, with all of the original packaging and parts to receive a full refund of the purchase price. Returns will not be accepted without a return authorization number. Thanks for your purchase and cooperation.
Warranty Information
The Black Berkey® purification elements have a two-year prorated warrantee calculated in six months intervals. Our guarantee is prorated similar to the guarantee on tire tread. In other words, if you have used the filters for six months, 75% of the guarantee still applies and so you can get a replacement set for 25% of the normal cost.
The systems themselves and their components have a six-month warrantee as stated below.
GENERAL WARRANTY INFORMATION
Berkey Products warrants this product to be free from defects in materials and workmanship for a period of 6 months from date of purchase. Black Berkey® purification elements have a two-year prorated warranty calculated in six months intervals. Berkey Products will replace or repair any product that it deems is not properly functioning during the stated warranty period. Relief under this warranty is limited to the replacement or repair of defective materials or workmanship only. Berkey Products shall not be held liable for incidental or consequential damage to personal property from, but not limited to, a defective unit, improper use, abuse, accident, or neglect, etc. No warranty will apply to units which have been used for purposes not intended, which have been altered so as, in the manufacturers judgment, to affect adversely its performance. This warranty is for the original retail purchaser only, and cannot be transferred. Repair or replacement of parts will be made upon delivery to manufacturer's plant or authorized service dealer at customer's expense. The laws of the State of Texas, USA, will govern any disputes regarding this warranty or claim made. This warranty, which is given expressly in lieu of all warranties, expressed or implied, or merchantability and fitness for a particular purpose, constitutes the only warranty made by Berkey Products.
